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| FAQ |
| Frequently
asked questions? We love them – because they
give us a chance to make sure that you understand and are
comfortable with your prescription care and home medical equipment
experience.
We’ve listed a
few of our frequently asked questions below, but please
don’t hesitate to call or stop by to ask for more
information!
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| Q. I’ve
seen commercials on TV for companies that say I can get my
diabetic care supplies through them. Why is The Prescription Pad
a better option? |
| A.
We offer the exact same thing – but you don’t
have to go through some impersonal mail order company halfway
across the country. We’re right here in Jessamine County,
and we’ll service your needs better than any internet
based or mail order company can. |
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| Q.
What is a formulary, and how does it affect me? |
| A.
Each health insurance company has a formulary – a list
of the “preferred” drugs. If a drug isn’t
on your health insurance company’s formulary, be prepared
to pay more, either in the form of a larger copay, or, in
some cases, for the entire cost. |
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| Q.
How can I avoid paying more if a drug isn’t on my health
insurance company’s formulary? |
| A.
Consult with your physician to ask him/her to change your
prescription to a medication that is on your insurance company’s
formulary. Our Prescription Pad team will also be happy to
work with your doctor in order to find an appropriate medication
with a lower copay. |
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| Q.
My last home medical equipment prescription was for a wheel
chair life – a “non-assigned” claim. What
does that mean? |
| A.
Those items that typically aren’t covered by Medicare
or other forms of insurance are considered “non-assigned.”
In the case of a non-assigned claim, patients are required
to pay for the prescribed item at the time the prescription
is filled. Upon request, we will file an insurance claim for
the item; if a payment is authorized, it will be made directly
to the patient. |
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